12.1, MOVE TO NEW GLASGOW
From experience and learning already
described there came an opportunity for me to transfer from the mainly
technical Transportation Engineering to the area of supervising line
operations. Harvey Smith, who was Regional Rules supervisor had earlier
encouraged me to study and to write the "A" book of the Uniform Code
of Operating Rules. I jumped at the chance as I recognised that qualifying
in them was a necessity if I were to go into line operations which I was
anxious to do. Perhaps Sherman Firlotte as well as Harvey Smith had mentioned
my name as a possible Operations Trainee, which was a normal training
step before assignment to a territory. The next step was an interview in
Montreal with Ernie House, who was then Asst. Vice-President of Personnel
in Montreal. He asked me a few questions to determine my general knowledge
of railroad operations and my sense of judgment in arriving at decisions.
I was fortunate in that the company at that time was interested in promoting
some officers with university backgrounds to supplement the main run of
candidates who usually were selected from the ranks of Conductors, Yardmasters,
Enginemen or Train Dispatchers. In any case, I was o.k.'d by House and
not long after was sent to the New Glasgow Division as Assistant Superintendent
of lines other than those in Cape Breton which had an Assistant Superintendent
based in Sydney. It was approved by our Vice-President Reg Hayes who complimented
me on my performance as Regional Transportation Engineer saying I had travelled
all over the region on car 69 and done my part of dieselisation "without
upsetting the local officers and staffs concerned". He was smart enough
however to detect a possible weakness in my makeup as a person whose experience
was mainly technical and to give me some advice about the human side of
having to deal with the men and their historically strong unions. He said,
" be careful in dealing with them and respect their contracts, else they
will get your tits in a wringer and they will twist it until you holler".
With that advice ringing in my memory it was off to New Glasgow in April
of 1957 where I initially took up residence in a hotel room near
the station. It was a bit of an ironic throwback to my boyhood railway
yearnings that the freight train I rode from Truro to New Glasgow was headed
up by steam engine 3598, one of the "big mikes" which frequented Rivers
in the 1930's!
12.2, NEW GLASGOW DIVISION AND INITIAL TASKS
I was welcomed to my new job by meeting the
Division Superintendent, Lloyd Stirling and my friend David Shaw from dynamometer
testing who had recently been appointed Master Mechanic of the Division.
We will hear more on these key men later, but on with the tasks for now.
I was only in the job for a about a week when
we learned that the north-east winds had blown North Sydney harbor
full of ice so that the ships in the service across the Cabot Strait to
Newfoundland could not be loaded at their regular terminal. This led to
a decision to open a temporary service at the ice free port of Mulgrave
on the Strait of Canso to handle the traffic to
the "Big Island". There were about 30 cars of freight a day moving
which was no small amount to be handled with stevedores and ship's own
derricks so I was despatched to Mulgrave as overall supervisor. You many
have observed in the buildup above of how I got appointed that I had been
allowed to skip the usual months of hands on experience as an Operations
Trainee. I subsequently realized that my time at Mulgrave served very well
as my trainee course!
Anyway, there we were with ships coming and
going and a large gang of freight handlers and stevedores under a local
foreman, our own yard engine and trains bringing in freight from the main
line at Lynwood Junction. We had the regular station agent and extra clerical
staff to handle the waybilling and payroll, etc. and on some occasions
had to talk the yard engine foreman into repacking the few hotboxes reported
on cars. We did not have to handle passengers as they could travel on the
large new ferry William Carson which could still make it through the ice
to North Sydney; the freight moved in smaller vessels owned by CN Marine
and some chartered from the far-reaching interests of New Brunswick
industrialist K.C. Irving. There was no regularity to the freight vessels;
we would simply get a phone call from the Sand Point lighthouse that a
ship was on the way in and that would give us time to get the freight handlers
and stevedores ordered out.
On the personal side I was able to get room
and board with the stevedore foreman and learned to enjoy a good feed of
salt cod boiled in the same pot as the potatoes. For amusement I went to
one or two local concerts on Saturday night which were quite good fun and
the rest of the time it was work or sleep. Anne and the children were of
course still in Moncton. Things went on fairly well though I did get a
call from the yard engine foreman, Fred Blenkhorn at 3a.m. one day saying
the yard was plugged and what did I intend to do about it. He was an experienced
man and knew damn well how to keep the small yard straight but thought
he should have a full time yard clerk giving him lists of what to do. Fortunately,
I had enough sense to know that he just enjoyed calling me at night for
something he knew more about than I did so I gave him hell and it didn't
happen again. However, I did have to act to fire someone when the unloading
foreman and the CN policeman brought the recommendation to me against one
of the temporary employees who had been stealing chocolate bars and other
small things from ship's cargo. I didn't like to take the action but as
the foreman said, "you can't have people broaching cargo". The ice remained
in N. Sydney until May 15, so after about six weeks we were able to close
down and I returned to base at New Glasgow. I looked around the housing
available for the family and as I did not know how long the posting might
be I rented an older home at 258 James St., (see photo), which was within
walking distance of the station. We rented the house in Moncton and drove
the family over about the end of May.
12.3, A CLASSIC OLD-TIME RAILWAY DIVISION
I was very happy with my posting to a division.
Railroading was still basically on the same pattern that prevailed over
the 39 Divisions that CN then had and although the diesel locomotive was
starting to show up it had not reached the point where it changed the organization
forever. So we still had our own train dispatching office, yards and yard
engines at Sydney and Stellarton, local industries shipped by rail, two
fast freights and three passenger trains in each direction, roundhouses
and car repair depts. at Sydney and Stellarton, branch lines to Pictou,
Oxford Junction, Sunny Brae, Thorburn, Mulgrave, St. Peter's and
Inverness, connections to the Halifax - Moncton main line at Truro and
Oxford Jct., and interchange connections with the Sydney and Louisburg
at Sydney. All of this added up to several hundred miles of trackage and
about 1100 empoyees at peak time in summer when extra gangs worked on track.
Freight traffic averaged about 250 carloads per day, most of it steel and
coal products from Dominion Steel and Coal at Sydney.
As Assistant Superintendent at New Glasgow
I had an office next to the Chief Dispatcher, Ernie Aikens and a secretary,
Faye Cavanagh. Adjacent offices contained the Master Mechanic, the Roadmasters,
the Bridge and Building Master, the Express Agent and with Superintendent
Stirling down the hall. Locomotive and Car Foremen had their offices in
their respective shops. My job was mainly to look after train and yard
crews and this required riding trains a good deal of the time. I was expected
to put in at least 1500 miles a month of on-line supervision and
make out a monthly report on it. Investigation of train delays and any
kind of accident with written statements to be taken from those concerned
in the more serious cases was a frequent task. Also I was required to attend
serious derailments until the line was clear and trains could move again.
The worst of these was a 13 car spill between Stellarton and Truro where
we had the "big hooks from Sydney and Truro" and were on duty for 24 hours
without sleep. Normally, I would not sleep on a train, but I put my head
down on the cot in the crew's caboose which took us back to Stellarton.
The derailment was caused by a defective coupler on an empty tank car.
Some crews had regular runs, but extra board crews could be called at any
hour to take a train and it could safely be said that many homes, including
my own were operated mainly for the convenience of the railroad!
Of course there was some time for fun and
through the efforts of Dave Shaw and others a club house was
built at Pictou Landing. Here there were frequent parties with dancing
and fiddling by Roadmaster Charley Barrie and others. I very much enjoyed
learning how to "step - dance there". Commonly, parties for retiring railway
veterans were held there. Sadie Lavers, who ran the corner store near the
station would come over to the office on the day before Christmas dressed
as Santa and hand out gifts (see photo). She was a great joker and a barrel
of fun! But the biggest party we ever had was when the Division won the
prize for the best safety record on the whole CN system. This was I
think in 1958. Regional Vice-President D.V. Gonder was very proud of us
and came down in the business car to present us with the award. Lloyd Stirling
pulled out all the stops and organised a parade through the streets and
set up a big dinner and dance at the local hotel. He paid out of his own
pocket to get Charlie Chamberlain of the Happy Gang to come and sing, together
with Charlie and Allen, a couple of comics from Cape Breton. Lloyd sent
the division's business car to Sydney to bring down the entertainers and
Asst. Superintendent, Wallace Langley and other supervisors from Cape Breton
on the daytime passenger train. There was concern that some of the rank
and file of Cape Bretoners might get to drinking, and as Mr. Gonder was
death on drinking I had to organanize a pretext to have his business car
pick him up at New Glasgow station with the yard engine to take him up
to Stellarton Yard to catch the fast freight to Truro at 10 p.m.. In all
of my life since I've never been involved in a party like it. It was the
epitome of the family spirit which pervaded division level operations in
those far away halcyon days when trains were still used by most people
and railroads were king!
12.4, SPECIAL JOBS IN THE PROCESS OF CHANGE
At this point it is worth mentioning some
of the events brought about by dieselization during the period I was on
the Division. The first was to substitute self-propelled Rail Diesel Cars
(which CN called Railiners) for our daytime passenger operations. Dave
Shaw and I organised a test run and showed that we could go from Sydney
to Truro in about an hour less than our loco hauled steam trains so we
re-organised the schedules to reflect this. The overnight trains still
had sleeping cars, diners and express and mail cars so in that case the
action was to substitute two-unit diesels for steam. Dave and I rode the
last steam run down from Antigonish on passenger engine 6007. He let me
handle the throttle going up the Marshy Hope 1.8 % grade. I didn't have
much to do except watch the valve pilot gauge and adjust the reverse (valve
travel) lever to give the most efficient use of the available steam, but
it was a special personal thrill to be there for the end of steam on our
division's passenger trains!
Another change which was made possible in
part by dieselisation was the establishment of crew run-throughs on the
fast freights from Sydney to Stellarton and Stellarton to Moncton, thus
eliminating Havre Boucher and Truro as crew change points on those trains.
This replaced the
short turnarounds between Stellarton and Truro and the short
run from Havre Boucher to Stellarton where crews had been paid for a full
day of 100 miles even though the length of those runs was 80 and 75 miles
respectively. This scheme was pushed by Davie Shaw who could see its advantages
and also utilized facilities at Stellarton rather than Havre Boucher. There
was some opposition from crews based in Sydney and as so often happened
in the Maritimes someone complained to the Member of Parliament who
got onto our General Manager, John Demcoe in Moncton. He phoned Lloyd Stirling,
who to his eternal credit said "no, he didn't see why we should change
the plans we had worked so hard on just because of one man". Demcoe, who
was generally in favor of change said o.k., let's do it and that was it.
The scheme worked fine and made us the first on the whole system to initiate
a "run-through"! You will be hearing more about run-throughs over the ensuing
years on other terrritories. They are now (1999) in effect on the System
from coast to coast with one or two exceptions.
One interesting footnote on the territory
was the "Thinkers' Conference" organised at Pictou by Cyrus Eaton, a U.S.
financier who owned a farm near Pictou. He was interested in promoting
more understanding between the Union of Soviet Socialist Republics and
the western world at a time when the Cold War was at its height. To accomplish
this he invited leading names in the general field of philosophy
to come to Pictou and enter into discussion on means of generally improving
the world. Our Division did not get asked to supply any philosophers but
we got heavily involved in the arrangements because Cyrus controlled the
Chesapeake and Ohio Railway and he brought three C.& O. business cars
with him. These were for himself and his personal staff to live in so we
had to fix up the siding and arrange for various services required for
the business cars during the conference. This also meant sprucing up the
somewhat neglected station and its grounds and providing an extra telegraph
operator so Cyrus could keep up to date on his various businesses at home.
At about the same time I bought a summer hat with wide flaps to protect
my ears, and because it looked funny, Davey dubbed it as my "thinker's
hat". In the years since I have gotten many laughs out of it and still
use a similar model to play tennis!
12.5, LEAVING A LOVELY TOWN AND PROMOTED BACK TO MONCTON
In those days on the railway, if you were
any good you got promoted, and at the level I was at you would last about
2 or 3 years in any one spot, so it was not too big a surprise when they
asked me to return to Moncton as Regional Superintendent of Transportation
for what was then the Maritime District comprising all of the Atlantic
Region except Newfoundland and the Marine operations. However, before talking
further on this new career item it is important to catch up on more about
family doings while we lived in Moncton.
New Glasgow is a very interesting and rather
delightful place to live. You can wander down the main street on a Saturday
night and greet and chat with people you know. It gave a certain homey
feel to the life there when you knew the Salvation Army band would be playing
on the main street corner and the lead trumpet player was our passenger
train Conductor Diamond. When you included the surounding towns of
Stellarton, Pictou, Westville and Trenton it made an interesting complex
with quite a bit of manufacturing; Maritime Steel, Trenton Steel, Hawker-Siddely
freight car factory, several coal mines and about four mattress factories.
This latter activity always produced a chuckle which you can understand
when a survey just released to-day, (Jan.2, 1999) says that Maritimers
are among the Canadians who are best satisfied with their sex lives! There
was also much history to be thought about; Pictou was where the first group
of Scottish settlers came to what is now Nova Scotia, they arrived on the
ship Hector in 1773. There is some sadness in the history of the coal mines
in that though the coal seams are huge, they are also very gassy and there
have been many disasters over the years attested to by the Miners' Monument
in Stellarton plus the Westville disaster of our own times (1996).
For vacation during our first summer we rented
a cottage by the sandy beach at Brown Point. Jim was still a baby but he
could sleep on the verandah while Robin and Maria played in the sand and
enjoyed sliding down a sandy cliff existing there. During the fall we made
more than one drive up toward Cape Breton to admire the tremendous beauty
of the leaves which still exceeds that of anywhere else I've known! Anne
just loved to sketch and paint this beautiful country. In our second summer
(1958) we took the train all the way to Manitoba. It was a long, tough
trip for Anne with baby Jim but we enjoyed the visit with my parents in
Rivers and Anne's parents, her brother George and Auntie Beth at Laclu.
We could use the train to get off at Minaki where George senior would meet
us with the car. Robin had a bout of flu one winter and we had to put him
in the hospital for a couple of weeks. He was so lonesome there it
really got him down, but he finally rallied at the thought of riding his
new tricycle which he had gotten for Christmas.
A final tribute to New Glasgow would be my
happiness with the job of traditional railroading and I truly loved it.
I can rember to this day the times I would be riding in the caboose or
the cab of the way freight where you could see the country, associate with
the crew and not be reached by radio phone which came along later. I would
say to myself on those occasions that I would not change places with Donald
Gordon, who was then President of C.N.. The irony of it all is that much
of my own subsequent life was responding to tremendous changes in transportation
in Canada so that to-day the former New Glasgow Division is operated as
a typical "short line" in private hands. It
has no passenger trains, has no branch lines, serves a greatly reduced
steel and coal industry and likely gets less than 100 carloads per day.
It carries no mail, no express and no less than carload freight and the
large old divisional headquarters station in New Glasgow has burned down.
The private company does not use union employees and carries on its regular
operations with about 55 people! When our generation has died off
no-one will even be able to imagine, let alone recall what an all-encompassing
transportation entity existed up until about 1960 when the last steam locomotive
disappeared!
But I will not leave New Glasgow without a final
salute to David Shaw, the Master Mechanic whose name I have already mentioned
several times. With his large experience in practical railroading, leavened
with a bit of Scottish wit he took me under his arm and in the two
years I was there he taught me a great deal. He had served an apprenticeship
as a Marine Engineer but came to the railway first as a fireman, then a
locomotive engineer. I think he took up the railway in part, like me because
his dad was a dedicated railroader: having worked as Yardmaster in Stellarton.What
I learned from Dave was as valuable to me in understanding the operation
of the railway as the more technical side of it learned previously. When
David retired from the railway he sailed a boat he had built from scratch,
going down the Atlantic Caoast of the U.S.. Then he went back to sea as
a Marine Engineer on Great Lakes ships and finally as Chief Engineer on
a potash ship sailing between Hantsport, N.S. and Baltimore. I kept in
touch with him and visited him and his wife, Marion, in their retirement
house in Scotsburn until Dave passed away in 1991. He was a great working
and travelling companion and the fact that he is dead deprives me of a
contact I wish I still had!
12.6, INTERESTING WORK IN REGIONAL TRANSPORTATION
My return to Moncton was partly due to the
illness of Ed McInerney who was Supt. of Transportation for the Maritime
District. He had come up through train dispatching and was a very intelligent,
knowledgable and competent person. I was appointed Acting Superintendent,
serving between April and October 1959 in this position. The next move
was triggered by the retirement of Frank Ward, who was General Superintendent
of Transportation for the whole Atlantic Region. I would have been happy
to continue as Supt. for the Maritime District, so I was greatly surprised
when the Asst. Vice-Pres. for the Region came into my office and tapped
an envelope indicating it to be a recommendation for me to succeed Frank
Ward. While I would like to feel that it was due to my being selected purely
on merit, life has taught me that politics plays a part in decisions in
any organisation. This part was played here because the regional personnel
officer, who had long experience in transportation would have liked
the job. When he found out he would not be considered he recommended me,
because for past reasons unknown to me he did not want McInerney (who had
returned from his bout of ill health) to get it. So, with some trepidation,
at the age of 38, after just 6 years of active service with the railway,
I got the position. Here I was, situated in a large office in the old Intercolonial
Railway building, with an immediate staff of 40 and indirect sway over
the work of about 3000 transportation employees! Perks included use of
the shared Private Business Cars, which I could order out on any train
for business travel, an "A" level pass useful on all trains across the
country. It is impossible for me and would be boring for you reading
this account to detail all the individual pieces of work for which I was
now responsible, reporting to the Regional Vice-President. Some of the
more important ones were sizing and assigning the regional locomotive
fleet (which comprised about 250 engines, mainly steam) overseeing the
work of freight car distribution, seeing that we had proper instruction
in operating rules for train and yard service employees, chairing the semi-annual
meetings with Divisional Superintendents and others (including post office
and express representatives) for the setting of passenger and time freight
schedules, responding to the seasonal changes in traffic and many more.
The latter item required going to the annual ports day meetings, going
to Sydney to sit with the Dosco traffic managers to set car and other targets
for steel and coal movement, dealing with the provincial potato traffic
man in P.E.I. on cars and service for the annual potato crop (about 12000
carloads in a season), dealing by phone or telex with the perishable receivers
in Newfoundland, dealing with the marine Supt. in Newfoundland re having
enough ships to move the traffic, taking responsibility for preparation
of the annual transportation budget fot the region, keeping daily liason
with my peers such as the General Supt. of Motive Power and Cars,
the Regional Chief Engineer re track and structures, the the Regional
Freight and Passenger and Sales Managers and of course my boss in Montreal
Headquarters heaven, the System Chief of Transportation. The
incumbent was Jack Stevenson and he did not need to bother me very much
as the Atlantic Region was really a separate kingdom east of Montreal so
we did not need too much co-ordination with other regions except for passenger
train schedules and equipment. Anyway, all of this created great amounts
of interesting work and I entered into it with a will and did a great deal
to try to accomodate change without unnecessarily upsetting the on-going
tasks which could be very well handled by the experienced supervisors who
reported to me and knew far more about the details of what they had to
do than I did.
12.7, NEW HOUSING AND APARTMENT PROBLEMS BACK IN MONCTON
In moving this time I was able to bring the
family with me. We stayed in the Boreview Inn motel, so named because of
its location on the bank of the Peticodiac River and its famed tidal bore.
We stayed there for about a week before moving into the ground floor of
a newly built duplex. This proved to be a bit of a disaster as the young
man occupying the upper floor stayed out late and got up late. He wanted
to sleep 'till 10 a.m. and complained in writing to the landlord about
the children's noise when we all got up before 8. The landlord, without
checking, sent us an eviction notice and that was that. The real problem
was that the building was very flimsily built with no sound insulation
between walls or floors; if you turned off a light switch in one apartment
you could hear it in the next. About a month after we left the upstairs
tenant gave his notice to the landlord so he ended up losing both tenants.
I think he must have felt badly about us because he paid for our cost of
moving to a basement suite across the river in a suburb called Gunningsville.
With our growing family of three we
really needed a real house and we had sold our original one on West Lane
to the tenant. We were unable to find what we wanted as housing was a bit
tight so we decided to bite the bullet and build. We bought a lot in Gunningsville
near where we were renting and engaged a couple of local contractors (one
for the main structure and one for the inside finish) to do the job. Anne
had been studying plans in the newspaper and after we had selected the
design we liked we sent away for the detailed plans and specifications
which proved to be quite good. The main contractor got his part done before
winter came and the two interior workmen spent most of the winter finishing
indoors. The kids got lots of odds and ends of construction blocks which
they played with for years afterwards! We got a splendid house at 111 Ranch
Road, overlooking the city and the river from the top of the hill. (see
photo). Unfortunately, it snowed heavily the day before we moved, but with
help from our CN friend, Owen Lockhart, who owned a half- ton truck, we
managed. The house served us very well for the balance of the 5 years we
were to live in Moncton. The only complaint was that we were not able to
sit on the sweet little upstairs verandah to have our coffee because the
two varieties of Moncton mosquitoes, i.e. freshwater and saltwater
were really fierce!
12.8, FAMILY FUN AND VACATIONS
We enjoyed our time in Moncton, a great city
for raising a family and generally friendly people both at work and at
play. Anne was able to join the local arts club and made many friends there.
She eventually became the club's president. During fine weather the group
would go out Wednesday afternoons to do sketching and then during the winter
did paintings from their sketches. The club had a very nice exhibition
of their work each summer and Anne could be proud of the results.
When we socialized we tended to do it at home
or visiting friends such as the Coulters, the LeBlancs and the Lockharts.
Our favorite eating spot was Cy's restaurant where you could get lovely
lobster rolls and other seafood. Holding of a progressive dinner New Year's
eve with our group of friends also proved to be great fun!
On holidays we could easily drive to Cavendish
beach in P.E.I. or Ingonish (Black Brook) in Cape Breton. We had a trailer
to carry our tent and other camping gear, (see photo), and managed very
well wherever we went. The kids enjoyed it thoroughly and became quite
good swimmers and body surfers. When it rained at Cavendish there was indoor
entertainment at the clubhouse. On summer weekends we could also take the
family to Parlee Beach which had great sand and warm waters and was only
about half an hour's drive away. Conversely, in winter we could go tobogganing
on Lutz' Mountain or even on the golf course close to home.
Robin was growing fast and had a circle of
friends who were most active and ingenious in exploring all the interesting
things of classical boyhood. This included treks to Mill Creek to fish
or find frogs (see photo). Maria and Jim also joined in on the creek trips.
Robin was at this time always repairing his bike, making go-carts out of
apple boxes, making kites and having trash fires in the incinerator barrel.
It was a pleasure to Anne and I to see the children pursuing all these
activities along with their neighborhood pals!
It was during this stay in Moncton that another
member joined our family, in the persona of "Randy", a small Boston
Bulldog or "boxer" pup, (see photo). The way it happened was that
Maria wanted us to get a dog and one of her friends told her there was
a dog kennel on the way to Fundy Park, so nothing would have it but we
would look for this place on our next trip. Sure enough on our way to the
park for a picnic we saw the sign by the road, but Anne and I weren't
too sure we wanted a dog, so we passed by, hoping Maria would forget. No
way! On our return journey she insisted we go in to see what they had.
She especially liked the Boston Bulls and one little fellow who was the
runt of the litter really took a shine to her. There must be something
special in the mysteries of dogdom that tells a pup when he's found his
master or mistress. The other two children did not take long to add their
clamor to the cry for us to buy the dog; Anne and I also thought he was
cute, so after the usual strictures about who was to feed and look after
the pup, we gave in. He proved to be a wonderful pup and loved to run and
jump and catch balls and retrieve and swim. He made a special contribution
to our lives for the next 15 years, including finding all kinds of
golf balls in Gunningsville and all kinds of tennis balls in Toronto. I'll
swear he could smell a lost ball from at least 10 feet away!
During this period of stay in Moncton we had
summer visits from my parents and from Anne's dad. We took my parents
to Peggy's Cove and Cape George in Nova Scotia as well as to Parlee Beach
and Fundy Park. I took a week off when George visited and we drove all
the way around south-western Nova Scotia. It is one of the most interesting
and beautiful of all our Canadian provinces and has a character of its
own in its music and its people! We will have much more to say about it
in further chapters of this chronicle.
One thing I was able to take up again more
steadily than since we lived in Winnipeg was the great Canadian game of
curling. I joined the Moncton Curlers' Association and participated in
regular league games. That this was to become an enduring sport for me
will become apparent through subsequent chapters in this chronicle.
12.9, DEATH OF ANNE'S MOTHER, ELLA (AITKEN) WALKER
Not long after we had moved into our new house
in 1960, we received sad news in the notice of the death of Anne's mother.
She had not been well for some time and since we had left Winnipeg had
even, sad to say had to spend a session in mental hospital from which she
had returned home somewhat improved. Her death was therefore a shock as
she was only only in her 60's! Anne left for home by air as soon as we
had received the notice and was able to be of much help to her dad in dealing
with the arrangements for the funeral as well as doing a thorough general
cleanup of the family home. She brought back some of her mother's paintings,
a tribute to their shared talent. We have kept some of them ever since
and given others to our children. Anne cried a bit at the loss of someone
dear and murmered the tribute, before leaving for Winnipeg, "she was a
good mother"! She is buried in Greenwood Cemetery just off Portage
Avenue in Winnipeg.
12.10, STAFF COLLEGE
The railway at this time was improving on
many fronts, and several of these were personnel related. As part of the
process to improve management training they initiated the practice of
running a staff college every year which was attended by selected junior
or middle management people who might be material for future promotion.
In June 1958 it was held at Bishop's University in Lennoxville, Quebec
and I was selected to attend. For 8 weeks we were subjected to various
subjects under the direction of staff from the Western Ontario business
school of London, Ont. and others from Harvard business school in
the U.S.. By use of texts and case studies we were given broad exposure
to such things as Business Administration, Labor Relations, Cost studies
and the like. Subjects were not specifically related to the railway, but
were applicable in principle to any business. Some cases were even taken
from literature, such as "the Caine Mutiny" or popular movies such
as "Tunes of Glory" and "12 Angry Men". I found it fascinating to learn
what lessons we could about the art of management through studying characters
and events from these sources! We generally worked in groups of four and
vetted the conclusions of our homework against other groups in the general
sessions.
We had a great deal of reading and studying
to do but they recognized our need for recreation by giving us time off
each afternoon for golf, tennis or horseshoes. I played a few games of
the latter, but generally took up tennis for the first time in many years.
I bought new shoes and a new racket and enjoyed it thoroughly as
I have done ever since. During the odd evening we escaped to a night club
caled the Flamingo in nearby Sherbrooke and enjoyed a few drinks and the
popular "torch song" singers usually found in such establishments. There
was sometimes a certain amount of rowdy barrack room type of singing
as we made our way back to campus and to bed.
On the final day we had an outdoor celebration
and a formal dinner including the President, Donald Gordon and other
senior officers. We all got a chance to gather around the great man and
exchange quips with him about various things, our courage supported by
havnig had a few drinks. As he liked his own tipple of Bell's Scotch
whiskey he was able to get into the informal mood and give back as good
repartee as he got! All in all, I though the straff college was a
great idea and I looked on it as an extension of both my university
training and my learning experiences under Fairweather.
12.11, OF PIGGY-BACKS AND PASSENGERS
In the 1960's the railway was progressing
on various fronts. With the final substitution of diesel-electric for steam
motive power it was possible to effect changes in various other areas in
order to keep up with the times and utilize other new tools. Every year
there would be emphasis on at least one major area and programs would be
set up across the system to implement it. The railway may have been considered
an industry that was behind the times, but during my own career it was
full of changes, many of which I participated in and which will appear
at various times and at various places as these memoirs of the working
part of my life will show!
On the freight side of the business one of
the main changes was the shift of some of the higher rated freight from
boxcars to "piggy-back". This was our response to fight off highway trucking
which was eating us alive; with it we hoped to combine the service and
other advantages of both the highway and the railway modes by having freight
collected by truck trailer loaded onto railway flat cars for the longer
part of the journey. For this purpose we built loading ramps at most key
places on the Region. Thus our trains gradually took on trailers and containers
as well as more traditional types of cars until to-day we even have solid
trains of intermodal types of equipment. We also established
trackage at the wharves in Halifax so that containers to and from overseas
could be transferred directly from rail to ship and vice-versa.
Passenger service was suffering too from the
twin onslaught of air for long distance and private automobile for short,
but in the 1960's we still continued to fight for market share. We had
purchased over 300 new passenger cars in the 1950's (as mentioned earlier)
and with diesel power we could offer faster schedules and a smoother, cleaner
ride. To effectively utilize what we had there came a charismatic new man
as system Vice-President of passenger services; his name was Pierre Delegrave.
He introduced many changes and improvements which will show up at various
periods in our story. The one which most affected me at this point was
the introduction of demand pricing which was designed to charge what the
traffic would bear on normally busy days and fill empty seats and berths
on normally slow days. It was called the "Red, White and Blue" system of
fares with the whole year's calendar laid out to show by the color the
level of demand and tie in with the fare that suited demand on those particular
days. The Atlantic Region was selected to try this out, (partly I suspect
because none of the other regions were prepared to take it on) and so I
enjoyed a great deal of contact with Delegrave and other passenger officers
to respond to the transportation changes which this new set of ideas
called for. Needless to say it was very successful and we did increase
passenger loadings and revenues quite a bit so it was soon implemented
across the system. We had to operate trains of up to 24 cars to handle
all the traffic! It was a tribute to Delegrave and to our own Vice-President,
D.V. Gonder who was always gung-ho for something which represented progress!
12.12, SHIPS TO NEWFOUNDLAND
Part of my Atlantic Region territory was the
District of Newfoundland which comprised the 700 odd miles of narrow
gauge (42") railway plus a fleet of coastal vessels and larger ships connecting
the island to the mainland. At this point in history this system was vital
to the eastern end of our country as there were very few roads and the
railway and its ships were necessary for both passenger and freight transportation.
In addition to trips made there during the completion of dieselization
I made several interesting visits during my time as General Superintendent
of Transportation for the region. Cyril Merner was the "Superintendent
of the Line" and I enjoyed my time spent with him and others of the railway
staff on this more or less self-contained operation. This also applied
to visits with Ned Healy who was in charge of the marine operations. I
made more than one trip across the island by rail from St. John's to Port
aux Basques and once by ship, the M.V. Bar Haven from Argentia to Port
aux Basques.
This latter was a very rough trip made in
February with Howard Easton and I sharing a cabin. (Howard was the Transportation
Economist for the Region and I still [1999] keep in touch with him.)
The first highlight was that we had managed to dine on moose meat on the
business car "Avalon" on the train from St. John's to Argentia. This meat
was plentiful in Newfoundland and though a bit stringier in texture, tasted
very much like beef.
The real highlight of the trip however was
the stormy weather we faced as soon as the ship left Argentia. The Bar
Haven was smaller than the Navy corvettes with which I had been familiar
during the war and if it hadn't been for my navy experience I would have
been alarmed at the towering size of the waves we were facing. In summary
the trip to Port aux Basques took nearly a week whereas it was normally
two days. It was so bad that we took more time in each coastal port including
a day and a half hiding out from the worst of it in St. Henry? I
had been sea-sick prone in the Navy before motion sickness pills became
available, but on this trip I made sure I took Gravol. Each day the crew
were surprised to see me reappear on the bridge, but Howard did not take
Gravol so was badly stricken by the "mal de mer".
The trip along the coast was most enlighening
concerning outport life, mainly small fishing villages scattered in the
rocky bays. They were perched on the rocks in the typical square 2-storey
houses and went out to fish for cod in very small boats. Every port was
glad to sea the Bar Haven arrive with mail and passengers and supplies.
Sometimes, where there was no jetty small boats came out to meet us; in
those cases where there was a suitable dock the children came down to run
through and explore the ship while we were unloading. On Ramea Island,
we found there was a fish plant and one automobile belonging to the fish
plant owner! At Grand Bank we met the owner of the hardware store in an
office over the store. We noted pictures on the walls of larger sailing
ships which he told us were operated by his family when Grand Banks had
trade with various places other than Canada. The sad part of this story
is that as you will know the small fishing villages have been closed and
amalgamated with larger centres into which highways have been built. This
includes the construction of a Trans-Canada portion across the Island
with the resultant demise of the whole of the railway and most of its steamships.
Howard Easton lived to become Manager of the Newfoundland operations with
the job of presiding over their demise so that to-day (1999) nothing
remains except for containers moving by truck and a daily trans-island
bus service. Traffic still moves from the mainland to Port-aux-Basques
and Argentia and to Labrador by ship, but the huge freight transhipment
operations at North Sydney and Port-aux-Basques under the genial supervision
of Carl Connors have long disappeared! One final footnote which is interesting
because of its relation to to-day's burgeoning growth of electronic mail:
as telephone capacity was limited between Moncton and Newfoundland
we used the teletype every day to exchange messages with Cyril Merner,
Ned Healy and Carl Connors in order to co-ordinate various facets of the
mainland and Island operations! Yes, the Island was a most interesting
place, populated by interesting people, and if I had the time and you,
dear reader had the patience, I could write a small book about the place
and the interesting things that happened there in those dear days, getting
almost beyond recall! One more gem from memory; I still fondly recall the
down to earth sing-songs we enjoyed in the saloon of the Bar Haven led
by a lady passenger on the piano and the First Mate singing with support
from a couple of other passengers. That all made the storm delay worthwhile!.
12.13, C.N.'S FIRST HUMP YARD AND A NEW ATLANTIC HEAD OFFICE BUILDING
In 1960, the railway, in keeping with its
continuing efforts to take advantage of modern technology to give better
service and reduce costs, built a new hump classification yard just west
of Moncton where the line to Saint John, N.B. branched off. This
type of yard had been built in the U.S. and although early humps such as
C.P in Winnipeg had existed they depended on riders to brake the cars manually
as they entered the classification tracks through swithces which were also
manually operated. This new hump enabled the car speed in descending the
hump to be controlled by automatic retarders which braked the cars by squeezing
the wheels; moreover the switches directing the cars to their proper classification
tracks were also motorised so that a computer reading the car destinations
from the inbound list of the train could actuate them. The only manual
operations left were the yard engine crew pushing the cut of cars
up the hump and the pin-puller who uncoupled the cars at the top of the
hump so that each one would roll free to enter its correct destination
track.
The main organiser of this yard project was
Eddie Ryerson from Headquarters Transportation Planning who toured existing
facilities in the U.S. and studied our traffic origins, destinations and
volumes so so as to design the number and lengths of tracks required.
A training model was set up in the yard office so as to instruct the staff
in the new methods. A decision was made (without sufficient experience)
to close the three existing flat yards and direct all traffic to the new
one on the same day. This proved to be more than the learning curves of
all concerned could accomodate and this quickly resulted in Moncton not
being able to handle trains coming toward it so some had to be set out
at remote crew points such as Napadogan. When this traffic began to include
perishable freight I said "enough" and went to our Vice-Prsident, D.V.
Gonder with the request that the flat yards be re-opened and traffic only
routed to the hump yard as it developed the people knowledge and capacity
to handle it. This was done, and after the herculean efforts of Yard
Superintendent Stewart Spencer and Earl Warman, the General Yardmaster
(who knew in his head where most of the traffic was destined), over the
next two weeks the hump was able to process all the cars. At the peak of
its subsequent operations it was able to classify over 2000 cars per day
involving about 30 trains.
The other key event which occurred a little
later was the construction of a new modern 7-storey office building to
house all of us who had up till then been housed in the old headquarters
built in the 1880's for the Intercolonial Railway. It also enabled some
departments (such as mechanical and accounting) to be housed under
the same roof. In Transportation we seized upon the opportunity to set
up an improved computer based car tracing service with printouts of car
movements every four hours being bound into books filed in a round turntable
so the car tracers could supply up-to-date information on the phone with
the customer without even having to call back. It is of interest to note
that the system was designed under the tutelage of Bill Corner who
had done computer work on payrolls, etc. as Comptroller of Manitoba Power
Commission while I worked there. We opened this new facility in the presence
of Donald Gordon and our new regional Vice-President, Howard Grayston.
(see photo). Our staff mastered it well and we really had no glitches of
any account in implementing it. This was my first experience with computerized
traffic handling systems and as we shall see later it eventually led (along
with other things) to my being in charge of computer systems for the whole
of C.N. in what was probably the most significant contribution of
my career.
12.14, CENTRALIZED TRAFFIC CONTROL AND EDMUNSTON EXTENDED RUNS
While I was Regional Transportation Engineer
I mentioned a bit about re-designing subdivisions to reflect dieselization,
faster running and longer trains with multiple units meaning longer sidings
spaced further apart. The final piece to complete the picture was the implementation
of Centralized Traffic Control which meant the train despatcher could
control the signals and power switches at each siding without issuing written
train orders to the train crews through local telegraph operators.
This saved time in setting up meets and made it possible to change
them quickly if one of the trains concerned happened to be delayed. Economic
studies which I had done for the Edmunston Division showed that it was
profitable to install CTC there so our signals and engineering people went
ahead with it, thus making it possible to avoid heavy traffic congestion
during winter operations when the St. Laurence River was frozen. On the
day of the final cutover my old Rules Supervisor, Harvey Smith and I were
in the field and Harvey was able to get on the phone to get some trains
to move from a train order section to signal operation in the next section!
Harvey loved that CTC, he had been enthusiastic about it ever since he
played a part in the wartime installation between Monton and Halifax !
These changes added up to our being able to consider extended
crew runs between Moncton and Edmunston and between Edmunston and Joffre
(opposite Quebec City). This would eliminate the need for crew changes
and resulting terminal delay being paid at the intermediate terminals of
Napadogan and Monk. It was necessary to gain the approval of the crews
as the runs were longer than those we had set up from New Glasgow, as we
needed to be able to cover the 215 miles per run, normally in 9 hours
and never more than 12 hours at which time the crews were legally entitled
to book rest and be relieved wherever they tied up. I personally made some
test runs with the local chairmen of the enginemen and trainmen and found
that it was quite feasible. In addition to this the fact that none of the
men lived in Napadogan or Monk so they could have more time in their home
terminals of Moncton, Edmunston and Joffre made it very attractive to them
so the runs went ahead. We were successsful whereas the runs set up for
Northern Ontario were not, because of crew opposition expressed through
a wildcat strike.
12.15, ORGANISATIONAL CHANGE AND A SHIFT FOR ME TO TORONTO
As mentioned earlier, C.N. was involved in
many changes during these years in the name of progress and you have now
had many of them mentioned as they were implemented. A further one which
came about around 1963 was a dramatic change in our traditional railway
organization. Instead of 39 divisions, 12 Districts and 3 Regions the system
was divided into 18 areas and 5 Regions. The areas were headed up by an
Area Manager who was given strong co-ordinating power on his territory
for both operations and marketing. This reduced the line authority some
of us at Regional level had possessed, but in my case that was not too
serious and the system was designed to get more decision making power closer
to the customer. Area Manager was the new thing to be and I was in the
running to be Area Manager for the new Moncton Area. However, the job went
to Jack Davis who was an officer junior to me in rank but whose service
had all been in the Maritimes. I felt a bit miffed as it would have been
considered a further step in getting more line experience as compared with
my GST position which was now considered to be a staff job. I sort of felt
that my opportunity for further promotion on the Atlantic Region might
be limited.
However, I always felt that C.N. was a big
enough organisation with more than one career path. Sure enough,
not long afterward, Howard Grayston, our Vice-President received
a request from Doug Gonder who was now Vice-President of the Great Lakes
Region based in Toronto for me to succeed the retiring G.S.T. there. Grayston
said I did not have to accept the move, but I felt from a purely experience
point of view such as heavy industrial traffic, double track and heavy
passenger operations that I would like to go. I talked it over with Anne
who said she thought it would be o.k. so I accepted. I was further satisfied
some time later when Grayston bid me farewell he gave me a good recommendation
and said he thought I had done the right thing!
So here we were going again as I will tell
you in the next chapter. It was with a great deal of regret on many grounds
that I left the Atlantic Region which had been very good to me in the nine
years I had spent there. Looking back as I write to-day some 35 years
later I still feel my time there was the best of all my life and from where
I now live in B.C. I do not know whether most of my old associates are
even alive or dead!